Deposit & Payment Policy

Purpose

To ensure clarity and fairness in our booking and payment practices, this policy outlines deposit requirements, cancellation terms, and refund procedures.

Deposit Requirements

Deposits are required at the time of booking for all services, including walk-in clients.
Free consultations do not require a deposit.

Cancellations and Refunds

Cancellations made more than 48 hours before the appointment will receive a full refund of the deposit.
Cancellations made within 48 hours are non-refundable.
In case of salon-initiated cancellations, deposits will be refunded in full or transferred to a rescheduled appointment.

Payment Methods

We accept cash, card, and online payments. Receipts are available upon request. Card details can be saved securely with explicit client consent for future transactions, including no-show or cancellation fees.

How to Contact Us

For questions or assistance with deposits and payments, email us at hello@puritysalons.co.uk.