Walking into a new salon or spa for the first time can feel a little daunting - but at Purity, we make it simple, easy, and welcoming from the moment you step through the door. Think of it less like a salon appointment, and more like catching up with an old friend who just happens to be amazing at hair, beauty, and wellness.
Whether you’re here for a colour refresh, a relaxing massage, or your very first facial, we want you to feel at home. Here’s everything you need to know before your first visit.
When you arrive, you’ll be greeted by our friendly front-of-house team and offered a choice of refreshments - from freshly ground Fairtrade coffee to wellness teas, juices, or hot chocolate.
We’ll then introduce you to your stylist or therapist, who will take time to really listen to what you’re looking for. Every appointment at Purity starts with a consultation, so we can understand your goals, preferences, and lifestyle before recommending the best service or treatment for you.
You’ll notice our spacious 3,000 sqft salon and spa is carefully designed with different zones to give you the right atmosphere for your service - vibrant and sociable in the salon, calm and restorative in the spa. From the lighting to the music to the fragrances in each space, every detail has been curated to help you relax and enjoy the experience.
Booking your first visit is easy:
- Online Booking – Use our quick online booking system to choose your service, stylist, or therapist.
- Call Us – Prefer to chat? Our front-of-house team is always happy to help you pick the right service.
- In Person – Pop into the salon to browse our service menu and book your appointment on the spot.
Don’t forget to use our First Visit Offer – 25% off with code NEW25 when you pop it in the notes when you book online or mention it to our reception team.
First Visit FAQs
Do I need a skin test before colour?
How early should I arrive?
Arriving 5–10 minutes early gives you time to enjoy a drink, settle in, and start your appointment stress-free.
What should I bring?
Just yourself! If you’re having a consultation feel free to bring any inspiration photos.
Is parking available?
Yes - as we’re located in Rugby Central Shopping Centre, you’ll have easy access to the centre’s car park.
Can I bring someone with me?
Of course. If you’d feel more comfortable with a friend or family member waiting in one our waiting areas, that’s absolutely fine. Unfortunately, they won’t be able to join you during your service - this is to maintain the privacy of our other guests and to give our team the space they need to work their magic
At Purity, it’s not just about the results - it’s about how you feel from the moment you sit down. We’ll take care of the details so you can relax, enjoy, and leave feeling your very best.
And don’t forget to claim your 25% New Guest Offer with code NEW25.
